Phone company fined

February 22, Washington state regulators fined Qwest Corporation, dba CenturyLink QC, $2,854,750 for the April 2014 statewide 911 outage.

The Washington Utilities and Transportation Commission approved a settlement between the company and commission staff following an investigation into the 911 outage that severely disrupted emergency services for six hours. All 911 calls placed from landline, wireless, and Internet-based phones were affected.

In the order, the commission stated:

“We agree with staff and the company that the $2,854,750 penalty appropriately reflects the nature and extent of th...